Conflict? I can.
The conflict guide. Free download.
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in Austria
Have you ever thought about the subsequent costs that conflicts can cause in your company? We have designed a calculator for you. Download the conflict cost calculator now and calculate your individual costs. We look forward to your feedback.
Our focus in mediation
Couple & Separation Mediation
Couple mediation is an effective method to resolve conflicts and communication problems between partners. It offers couples a structured and supportive environment to resolve their differences and find viable solutions. The mediator, a neutral third party, acts as an intermediary and helps the partners to articulate their needs, interests and feelings. Through targeted questions, active listening and encouraging a respectful dialogue, the mediator supports the couples in improving their communication patterns and developing common solutions. Couple mediation can be used for a wide variety of issues, such as marital problems, unresolved conflicts, decision-making or separations. It allows partners to shape their relationship in a constructive way and aim for a win-win solution.
Family Mediation
Family mediation is a process designed to resolve conflicts and disputes within families. This can cover various areas, including inheritance disputes. In inheritance mediation, the aim is to settle family conflicts in connection with estates, the distribution of assets or questions about wills. The mediator supports the family members involved in communicating their interests and needs and finding common solutions. The focus is on maintaining family relationships. Mediation allows the parties to negotiate in a neutral and safe space and reach a consensus that is acceptable to all. By using family mediation, lengthy court proceedings can be avoided and family ties can be strengthened.
Business Mediation
Business mediation is a conflict resolution technique used in the business world. It aims to resolve conflicts between companies, business partners or within a company in a non-judicial manner. Business mediation can be used in various situations such as contractual disputes, corporate succession, mergers and acquisitions, workplace disputes or commercial disputes. Mediators, who have specialist knowledge in the field of business law and corporate governance, support the parties in clarifying their interests and needs and in working out solutions that are beneficial to all parties involved. Business mediation allows the parties to save time and money and maintain or improve the business relationship.
Neighborhood Mediation
Neighborhood mediation is an approach to resolving conflicts between neighbors. It can be used for various issues such as noise pollution, boundary disputes, pet issues, or inappropriate behavior. Mediation enables neighbors to express their concerns and concerns and to seek viable solutions together. A neutral mediator supports them in communicating openly, clarifying misunderstandings and finding compromises that are fair to both sides. Through the use of neighborhood mediation, the relationship between neighbors is improved, tensions are reduced and a harmonious neighborhood can be restored. This helps create a positive social environment.
Intercultural Mediation
Intercultural mediation refers to the use of mediation techniques to resolve conflicts between people of different cultural backgrounds. It occurs when cultural differences create misunderstanding, prejudice, or tension. The mediator with intercultural competence acts as a facilitator to improve understanding between the parties and find a culturally sensitive solution. By treating cultural norms, values ​​and communication styles with respect, intercultural mediation helps to build trust and identify common interests. It promotes intercultural dialogue, promotes integration and helps promote harmony and cooperation in a diverse society.
Apprentice Mediation
Apprentice mediation is a conflict resolution process that is regulated in the Austrian Vocational Training Act (BAG). According to Section 15 BAG, mediation can be initiated in disputes between apprentices and trainers in order to resolve conflicts early and out of court. A neutral mediator helps to find solutions and improve communication. Mediation is required, particularly if the apprenticeship relationship is terminated due to adverse circumstances in the apprentice's behavior.
Why mediation?
Save up to 80% on the cost of a court case.
Mediation solutions are contractually binding.
Act independently:
Work out the right solution together.
Get to know your conflict partner better.
93% of all mediations are successful. You will be amazed at the solution.
Grow from the conflict and come out stronger.
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80%
What you should know about mediation?
Principles
To ensure that mediation works best for all parties, the following principles apply: • Voluntary nature: all mediators have voluntarily decided to participate in the dispute resolution. • Impartiality: Mediators represent all parties equally. We are not permitted to develop a close relationship with a party. • Balance of power: As mediators, we ensure that all mediators can participate in the process without any power imbalance.
Setting
Choose between mediation in person (meetings take place in the mediator’s safe premises) or via Zoom conference. We also offer alternative forms (e.g. mediation as part of a hike). We would be happy to explain the determining elements to you. What is important to us is a discussion atmosphere in which mediators and parties can meet on an equal footing. For this purpose we conclude an agreement with the parties.
Methodology
As mediators, we guide the parties through the dispute resolution process. It is our job to mediate communication and reveal each other's needs. We help you broaden your perspective and be heard at the same time. However, you yourself are of crucial importance, because the solutions as well as their development and implementation are up to you. We support you in this.
Agreement
At the beginning of the mediation, mediators draw up an agreement with the parties that, in addition to the goal and suspension of legal proceedings, also provides for binding communication rules. At the end of a successful mediation there is an agreement. This includes the implementation of proposed solutions and can be submitted to the court as a point in civil law matters. The agreement is binding in nature.
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Legal framework
The Civil Mediation Law forms the framework for registered mediators. As certified by the Ministry of Justice, they have the opportunity to bring about a solution in civil law matters and thus avoid legal disputes. During mediation, all deadlines for any proceedings are suspended. If the agreed solutions are submitted to court, they become legally binding and can be executed.
And this is how mediation works:
1. Contact & meeting
Arrange an appointment with me. I am happy to provide an initial consultation. Participation for all participants is voluntary.
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4. Conflicts & Values
We look behind the topics and work with special methods to identify the individual areas of conflict. Which values unite the parties, which ones differentiate them?
2. Setting & agreement
Together we decide on binding rules for our communication. This was an essential prerequisite for the success of the mediation. It creates a secure framework.
5. Solutions & implementation
With my moderation, you develop solution options for each conflict area, and we prioritize them. The most sensible solutions for you will be worked out.
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3. Topics & Goals
We collect the issues that are decisive for the conflict. And we take a look into the future: What common goal can you formulate?
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6. Graduation & Celebrate
Finally, we agree on the implementation of your suggestions and take security measures. Now is also the time to celebrate your success, because the conflict has made you stronger.
