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Media Libary
Here you will find articles, opinions, interviews, our publications and much more. on the topic of conflict culture and mediation. Join the discussion and feel free to leave your comment.


Saying no: How clear boundaries ensure more respect and fewer conflicts
Ein „Nein“ kann hier schnell zum Funken werden, der Konflikte entflammt. Aber warum ist das
eigentlich so?

Annette Behrendt
May 116 min read


RECENTLY in the service desert – a conflict story from everyday life
Warum ich mir wohl künftig meinen Kaffee selbst zubereite und auf eine Barista-gerechte Schaumkrone verzichte? Weil ich Dienst leiste.

Jürgen Dostal
May 113 min read


Arguing properly is something that needs to be learned
Eine gute Konfliktbewältigung im Job sei keine angeborene Fähigkeit, sondern eine erlernbare Fertigkeit (J. Dostal in Tiroler Tageszeitung)

Jürgen Dostal
May 113 min read


The power of reactions: triggers and anchors in conflict situations
n diesem Blogbeitrag werden wir uns eingehend mit diesen beiden Konzepten beschäftigen. Wir werden untersuchen, wie Trigger uns in Konfliktsituationen beeinflussen und wie wir durch Anker unsere Reaktionen steuern können.

Christiana Scholz
May 114 min read


Intrapersonal conflicts – the controversial voices within me
Was haben regelmäßige Selbstgespräche mit Konflikten zu tun, was ist überhaupt ein Konflikt und wie kann man diesem Dilemma entkommen?

Christiana Scholz
Aug 3, 20247 min read


Conflict stories from everyday life – recently in traffic control
Today I'm starting my new series about conflicts 🧨 in everyday life. How do I personally feel when I encounter small annoyances? How do...

Jürgen Dostal
Jun 25, 20243 min read


Conflict stories from everyday life – NEW at Eisgreissler
Do you know this? It's a hot day. You're standing in line in front of the ice cream display and the customer you're serving is holding an...

Jürgen Dostal
Jun 25, 20244 min read


Mental health and conflict. How healthy are we?
Unsere mentale Gesundheit ist in den letzten Jahren auf einem starken Trend bergab. Gerade psychischen Erkrankungen sind im Vormarsch.

Annette Behrendt
Jun 25, 20245 min read


RECENTLY in the gender gap – a conflict story from everyday life
Männer zeigen sich neuerdings kompetent beim Geschirrspülen und Wäschewaschen. Zumindest will uns das die Werbung vormachen.

Jürgen Dostal
Jun 25, 20245 min read


Good to know: How to be successful at work.
Wie man in Verhandlungen überzeugt, seine Vorstellungen und Ziele durchsetzt, hängt vom Auftreten ab. Mehr dazu im Podcast "Gut zu Wissen".

Jürgen Dostal
Jun 11, 20241 min read


Conflicts in the workplace are very expensive. What you should know about the costs of conflict.
Konflikte verursachen Krankenstände. Doch Achtung: neben unmittelbaren Kosten sind jene für Ersatzleistung und Nachbesetzung zu beachten.

Jürgen Dostal
Jun 6, 20242 min read


What is the cost of standing still? Conflicts as a driver for growth.
Webinar: What is the cost of standing still? Conflicts as a driver for growth.

Jürgen Dostal
Jun 4, 20241 min read


Study "Conflict culture in Austrian companies"
The study examines the different perceptions of conflicts in companies between managers and employees and asks how conflicts are handled....

Jürgen Dostal
Apr 27, 20241 min read


Study on conflict culture shows enormous potential for Austrian companies.
A study conducted by PROCONSENS.AT examines the different perceptions of conflicts in companies between managers and employees and asks...

Jürgen Dostal
Apr 27, 20243 min read


Competent in dealing with conflicts
Who hasn't experienced emotions that raise blood pressure and cause stomach cramps, such as anger, rage, a sense of injustice, the...

Christiana Scholz
Apr 27, 20246 min read


Conducting a conflict discussion correctly
Who hasn't experienced this? A discussion about an important topic is coming up - professionally or privately - and you're extremely...

Annette Behrendt
Apr 27, 20245 min read


Do workplace conflicts make you sick? 2x5 recommendations for action
More and more companies are trying to attract employees with special benefits: organic fruit, yoga, childcare and dog-friendly offices,...

proconsens
Mar 5, 20243 min read


Interview: Annette Behrendt about cooperative communication in conflicts.
PROCONSENS.AT : Ms. Behrendt, today we will talk about the topic of mediation. How do you personally promote open and transparent...

Jürgen Dostal
Feb 22, 20244 min read


Interview: Christiana Scholz about the ability to deal with conflict and the mediation process
PROCONSENS.AT : Ms. Scholz, how do you define the mediation process? What role do you play as a mediator in this process? Christiana...

Jürgen Dostal
Feb 13, 20244 min read


High willingness to escalate conflicts after Covid-19
As part of the qualitative study conducted in January 2023, mediators report a massive increase in the mediators' willingness to...

Jürgen Dostal
Feb 13, 20242 min read
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